Returns & Exchanges at CleanFreak
We want you to be completely satisfied with your home cleaning essentials, which is why we offer a 30-day return window for all unused products in their original packaging. If a tool doesn't meet your standards, we are committed to making it right with a swift refund or replacement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Pack with Care
Securely place the items in their original boxes, ensuring all components and manuals are included to qualify for a full refund.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.